Privacy Policy
Privacy is of utmost importance at Bitstream. We recognize the significance of protecting information which is stored on our servers or network or is intended to be stored on our servers or network and which relates to an individual. The data we protect are the “Personal Data” which is any information that can be used to identify you directly or indirectly.
This Privacy Policy is designed to address regulatory requirements of the jurisdictions in which Bitstream offers its Services, including the General Data Protection Regulation (“GDPR”), as enacted by the European Commission and the California Consumer Privacy Act (“CCPA”). In this Privacy Policy, the terms “Service” and “Services” have the same meaning as described in the User Agreement.
This Privacy Notice applies to all processing of Personal Data on the website www.bitstreams.cloud. If you do not agree with this Privacy Policy, in general, or any part of it, you should not use the Sites or Services. This Privacy Policy is periodically reviewed to ensure that any new obligations and changes to our business model are taken into consideration. We may amend this Privacy Policy at any time by posting an amended version on our website.
In this privacy policy, we will tell you:
* Who we are;
* What Personal Data we collect from you and how we collect it;
* On what legal basis we collect your Personal Data;
* For what purpose we collect your Personal Data;
* How long we store it for;
* Who do we share your Personal Data with;
* Whether we intend to transfer it to another country;
* What are your rights with respect to your Personal Data; and
* Children’s Privacy; and
* Changes to this Privacy Policy.
1. Who are we and how can you contact us if you have any concerns?
The organization who is responsible for ensuring that your Personal Data is processed in compliance with applicable regulations is: Saint Bitts LLC, Nelson Springs Commercial Complex, Colquhoun Estate, Nevis, company number L27015 (the “Data Controller”).
If you have any concern, question or if you would like to exercise any of your rights with respect to your Personal Data, you may contact our Data Protection Officer (“DPO”) at support@bitstreams.cloud
2. What data do we collect about you and how do we collect it?
We collect your Personal Data through a variety of methods: either you provide it to us directly, we collect it from external sources, or we collect it by using automated means.
Information you may provide to us: You may give us information about you by filling in forms on our Sites or through our app or by corresponding with us by phone, email or otherwise. This includes but is not limited to the following information:
* Account Administration. We may collect personal information from you in connection with the administration of your account. This personal information may include, but is not limited to, your name, date of birth, age, nationality, country of residence, gender, occupation, signature, utility bills, professional details, photographs, video footage, phone number, home address, email address, government issued identification such as passport, driver’s license, national identification card with photograph, tax identification number, national insurance number, social security number, visa information and/or any other information deemed necessary to comply with our legal obligations.
* Financial and Transactional Information. We may collect financial information such as your wallet address, bank account numbers, bank statements, transaction history, trading data, and credit/debit card numbers. We may collect personal information and details associated with your transactions including, but not limited to, information about the transactions you make using our services, the purpose of the transactions, information on sources of your funds, sender and receiver of funds, and ultimate beneficiary information.
* Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us.
* Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
* Interactive Features. We and others who use our services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
* Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
* Conferences, Trade Shows, and Other Events. We may collect personal information from you when we attend or host conferences, trade shows, and other events.
* Business Development and Strategic Partnerships. We may collect personal information from you and third parties to assess and pursue potential business opportunities.
* Job Applications. We may post job openings and opportunities on our Services. If you respond to one of these postings, we may collect your personal information, such as your application, CV, cover letter, and/or any other information you provide to us.
Information Collected Automatically: With regard to each of your visits to our Sites or our app we automatically collect the following information:
* Automatic Collection of Personal Information. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including precise location information and/or approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other Information about how you use our Services.
* Device Information: We collect information about the device you use to access your account, including the hardware model, operating system and version, and unique device identifiers, but this information is anonymised and not tied to any particular person.
* Transaction Information: In connection with our Services (as such term is defined in our User Agreement), we may collect and maintain information relating to transactions you effect using the bitstream Wallet (e.g. converting one virtual currency to another or purchasing virtual currencies).
Information We Collect Required By Law, Rule, or Regulation: Depending on the Service, we may collect information from you in order to meet regulatory obligations around know-your-customer (“KYC”) and anti-money laundering (“AML”) requirements. Information that we may collect from you includes the following:
* Full name
* Residential address
* Contact details (telephone number, email address)
* Date and place of birth,
* Your status as a politically exposed person
* A static image or a facial motion capture to prevent ID and account takeover fraud
* Source of funds & proof of address
* Passport and/or national driver’s license or government-issued identification card to verify your identity
* Transaction history and account balances in connection with your use of certain Services.
Information We Collect from External Sources:We also receive information from other sources and combine that with the information we collect through our Services. For instance:
* We use "cookies" from time to time to help personalise your online experience with us. A cookie is a small text file that is stored on your computer to help us make your visit to our Sites more “user-friendly.” Please see our Cookie Policy for more details about the cookies we use. Cookies provide us with information about your use of the Sites that can help us improve the Sites and your experience with it. We will process Personal Data collected through cookies in accordance with this Privacy Policy. If you have set your browser to alert you before accepting cookies, you should receive an alert message with each cookie. You may refuse cookies by turning them off in your browser, however, you should be aware that our Sites, like most other popular sites, may not work well with cookies disabled.
* We may analyze public blockchain data to ensure parties utilizing our Services are not engaged in illegal or prohibited activity under our User Agreement, and to analyze transaction trends for research and development purposes.
* We use third-party services that may be co-branded as bitstream but will do so with clear notice. Any third-party services may collect information as determined by their own privacy policies. In some cases, you may elect to provide your personal information to these third-parties, that may be shared with us. We do not control how these third parties collect, store or use your data and you are responsible for reviewing and understanding the applicable terms and conditions as well as privacy policies of these third-parties.
* Banks or payment processors that you use to transfer fiat currency may provide us with basic Personal Data, such as your name and address, as well as, your bank account information.
* Advertising or analytics providers may provide us with anonymised information about you, including but not limited to, how you found our website.